Solid Values. Stronger Banking.
Solid Values. Stronger Banking.
Founded on principles of integrity and innovation, Sterra Bank is redefining what it means to be a trusted financial partner in the digital age.
From humble beginnings to financial innovation
Sterra Bank began as a small community bank in Dorrs Corner, Maryland, with a mission to provide transparent banking services to local residents and businesses.
We launched our first online banking platform, making banking more accessible while maintaining our commitment to personal service.
Received our national banking charter, allowing us to serve customers across the United States while keeping our community-focused values.
Celebrated serving over 2 million customers nationwide while maintaining our 5-star customer satisfaction rating.
To empower individuals and businesses with financial tools that are secure, transparent, and built on enduring values. We believe banking should strengthen our customers' financial position, not complicate it.
We prioritize the safety of our customers' assets and data above all else.
No hidden fees, no fine print - just clear, straightforward banking.
Continuously improving to meet our customers' evolving needs.
Building strong relationships with our customers and the communities we serve.
Guiding Sterra Bank with vision and expertise
Chief Executive Officer
With over 25 years in banking experience including senior roles at major financial institutions, James founded Sterra Bank to redefine customer-centric banking. Harvard Business School graduate.
Chief Financial Officer
Former CFO at First National Bancorp with 18 years of financial leadership experience. Wharton MBA and certified public accountant overseeing all fiscal operations.
Chief Technology Officer
Technology visionary with cybersecurity expertise from MIT and former CTO at FinTech Solutions Inc. Leads our digital transformation and security infrastructure.
Chief Customer Officer
Customer experience pioneer with 15 years in financial services. Developed award-winning service frameworks at both regional and national banking institutions.
Celebrating excellence in banking innovation and service
Financial Times
Recognized for our innovative digital banking platform and customer experience
JD Power 2022
Highest customer satisfaction scores among mid-sized banks
Bank Security Alliance
Perfect score for fraud prevention and data protection
FinTech Awards 2023
Awarded for our AI-powered financial tools and budgeting features
At Sterra Bank, we believe in giving back to the communities we serve. Our commitment extends beyond banking to making a positive social impact.
Join over 2 million customers who trust Sterra Bank with their financial needs.
